Payment Policy

At Shivalik Travels, we strive to provide a smooth and secure payment experience for our customers. Please read the following payment terms carefully before booking our services.

1. Payment Methods
We accept the following payment methods:
✅ Online Payments – UPI, Net Banking, Credit/Debit Cards, Wallets.
✅ Bank Transfers – Direct deposits to our official bank account.
✅ Cash Payments – Accepted for certain services at our office or designated locations.

2. Booking & Payment Terms
Advance Payment: A minimum advance payment is required to confirm any booking. The amount may vary depending on the type of service.
Full Payment: The full payment must be made before the journey begins or as per the terms specified at the time of booking.
Payment Confirmation: Bookings are considered confirmed only after the payment is received and verified.

3. Cancellation & Refund Policy
Cancellation by Customer: Refunds are subject to our cancellation policy. Certain deductions may apply based on the time of cancellation.
Cancellation by Shivalik Travels: In case of unforeseen circumstances (natural disasters, government restrictions, etc.), we may offer a full or partial refund, or an alternative booking option.
Refund Processing: Refunds, if applicable, will be processed within 7-10 business days via the original payment method.

4. Pricing & Additional Charges
All prices are subject to availability and may change without prior notice.
Additional charges (such as taxes, parking fees, permits, or special requests) may apply and will be informed at the time of booking.

5. Payment Disputes
If you have any payment-related concerns, please contact us immediately. We will review and resolve disputes in a fair manner.

6. Contact Us
For any payment-related inquiries, reach out to us:
📞 [+917668722947]